Customer Service Representative with Construction Office Experience
Ace Handyman Services · Lancaster, PA · 12 mo ago
Customer Service$37k–$46k/yrFull-time
Job Responsibilities
- Answering phones and providing excellent customer service with some outbound calling
- Coinciding the schedule and material ordering for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Performing paperwork and filing duties
- Aid in solving operational logistics to ensure a smooth customer journey
Job Requirements
- A high school diploma or GED
- 3-5 years of administrative assistant/scheduling experience
- Strong customer service skills
- Comfortable with sales
- Adaptive to technology
- Excellent office management skills
- Solid typing skills
- Great multitasking and prioritization skills
- Exceptional communication skills
- Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two
- QuickBooks Online or other accounting knowledge, a plus
- Customer-facing experience, a plus
Pay
Competitive pay ranging from $37,400 to $45,760
Benefits
- Vacation
- Performance bonuses
- Flexible scheduling
- Advancement and growth opportunities
- Regular pay reviews
Schedule
Flexible scheduling
Qualifications
None specified
Skills
None specified
Benefits
- Vacation
- Performance bonuses
- Flexible scheduling
- Advancement and growth opportunities
- Regular pay reviews
Pay
Competitive pay ranging from $37,400 to $45,760
Schedule
Flexible scheduling
Qualifications
None specified
Skills
None specified
Benefits
- Vacation
- Performance bonuses
- Flexible scheduling
- Advancement and growth opportunities
- Regular pay reviews