CUSTOMER SERVICE REPRESENTATIVE - WASHINGTON, IN
Springs Valley Bank & Trust Company · Washington, IN · 3 wk ago
On-siteCustomer ServiceFull-time
About the role
Responsible for providing exceptional customer service through phone and email interactions. Key tasks include resolving customer issues, handling inquiries, and maintaining positive relationships.
Responsibilities
- Handle incoming customer calls and emails in a timely manner
- Resolve customer issues and inquiries efficiently
- Maintain accurate records of customer interactions
- Follow up with customers to ensure satisfaction
- Adhere to company policies and procedures
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work independently and manage time effectively
- Experience in customer service preferred
Qualifications
- Strong problem-solving skills
- Customer-focused attitude
- Proficiency in Microsoft Office Suite
Skills
- Excellent communication skills
- Technical proficiency in CRM systems (optional)
Benefits
- Flexible scheduling options
- Competitive compensation package
- Professional development opportunities
Pay
- $15.00 per hour
Schedule
- Variable hours to accommodate customer needs
Contact Information
To apply, please fill out the form below or contact us at [contact information].