Customer Service Representative | Technical Support
About the role
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Responsibilities
- Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
- Representing a Fortune 100 company and being the voice of Spectrum
- Troubleshooting and resolving technical issues related to cable and video services
- Navigating computer systems and learning a lot about our business during your shift
- Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
- Resolving TV inquiries while creating best-in-class customer experiences
- Working in an open, friendly environment with a supportive, energetic team
Requirements
- Education: High school diploma or equivalent
- Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
- Language: Ability to read, write, speak and understand English
- Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
- Technical Skills: MS Office, computer skills, typing
- Skills: Communication, organization, time management, multi-tasking, customer service
- Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Qualifications
- CRP113 2026-77066 2026
Benefits
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Pay
Charter Communications offers a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
Schedule
We offer a variety of shifts, including nights, weekends, and holidays.
Skills
Communication, organization, time management, multi-tasking, customer service
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.
Benefits
Includes a comprehensive pay and benefits package that supports all aspects of employees' well-being at