Customer Service Representative - State Farm Agent Team Member
About the role
We are seeking an enthusiastic and detail-oriented individual to join our dynamic team at State Farm Alpharetta - Jon Jones Agency. This position offers competitive compensation, including a 401(k) with matching, and opportunities for advancement.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Qualifications
- Self-motivated and entrepreneurial spirit.
- Willingness to work hard and achieve results.
Benefits
- Opportunity for advancement.
- Paid time off.
- Training & development.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a wide range of insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in North Alpharetta, and we are proud to be part of the University of Georgia community. We have received numerous awards, including President's Club, Chairman's Circle, and more.