Customer Service Representative - State Farm Agent Team Member

About the role

I opened my State Farm agency in January 2007 as a scratch agent, meaning I built my business from the ground up with no assigned policyholders. Today, I have a strong, close-knit team, including two full-time members, one part-time in-office (my wife, Sally), and another part-time remote team member.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Qualifications

We are looking for someone driven and ambitious. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Bill Moriarty - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in historic downtown La Grange, KY.
• Our office is open 9:00 - 5:00.

Pay

Competitive salary

Schedule

Flexible schedule

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development