Customer Service Representative - State Farm Agent Team Member
About the role
Generate exceptional customer experiences that support a successful insurance agency. Focus on customer inquiries, policy changes, claim processing, and record maintenance.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
- Competitive salary ranging from $38,000.00 to $60,000.00 per year.
- Bonus based on performance.
- Paid time off.
- Training & development.
About Our Agency
Founded by Gary Garrett in 1986, our agency has earned numerous awards and travel incentives. We are dedicated to supporting local teams and the community we serve. Our team culture emphasizes celebrating birthdays and holidays, fostering a supportive and collaborative environment.
Role Description
As a Customer Service Representative - State Farm Agent Team Member with Gary Garrett - State Farm Agent, you will contribute to a customer-focused, relationship-driven agency. Your role involves resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community you support.
My Team's Mission
We help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We assist with auto, home, life insurance, and retirement planning. As independent contractors, we hire our own employees who are not State Farm employees.
Compensation
$38,000.00 - $60,000.00 per year
Make a difference in your community every dayGain confidence and grow your career
Earn benefits and rewards that are second to none