Customer Service Representative - State Farm Agent Team Member
About the role
As a Customer Service Representative - State Farm Agent Team Member with Jason Davidson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
- Simplified IRA retirement plan
- Licensing reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
About the Agency
Our agency is a small but close-knit team of five, and that strong sense of family carries into our office culture. We work together, support each other, and rely on teamwork to create a positive and productive environment. For our team, we offer a Simple IRA retirement plan and reimbursement for licensing costs to support your professional growth. We also provide hands-on training and strong support from both leadership and fellow team members. Everyone in the office plays a role in helping new hires learn our systems, build confidence, and succeed in their role.
My team's mission
We are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Canton, GA and assist customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
Compensation
$45,000.00 - $65,000.00 per year
Application
If you are the customer-focused and empathetic team member we are searching for, we’d love to connect. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career