Customer Service Representative - State Farm Agent Team Member

Responsibilities

• Answer customer inquiries and provide policy information.
• Afford customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• Hourly Plus Commission
• Sick Days
• Personal Days
• Health Stipend
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signed bonus
• Training & development

About the role

We are a busy office looking for a customer-focused and empathetic team member. The ideal candidate will have communication and interpersonal skills, be detail-oriented, and able to multitask. Previous customer service experience is preferred. This position offers a competitive salary, flexible schedule, and opportunities for advancement.