Customer Service Representative - State Farm Agent Team Member
State Farm Agent · Waco, TX · 40 mo ago
Customer ServiceFull-time
About the role
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Hourly pay plus commission/bonus
- Group life insurance
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Able to work in a team environment
Qualifications
- I am a proud graduate of Texas A&M.
Skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Able to work in a team environment
Benefits
- Group life insurance
- Paid time off (vacation and personal/sick days)
- Flexible hours