Customer Service Representative - State Farm Agent Team Member

About the role

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Requirements

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Able to handle complex customer inquiries.
• Dedicated to customer service.

Qualifications

• I have been a State Farm agent since 2001.
• I am a second generation State Farm agent.
• I am a proud graduate of University of Central Florida.

Skills

• Self-motivated.
• Entrepreneurial spirit.
• Desire to win and achieve results.

Benefits

• Bonus based on performance.
• Competitive salary.
• Opportunity for advancement.
• Paid time off.
• Training & development.

Pay

Not specified.

Schedule

Not specified.

Benefits

• Awarded with: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, Bronze Tablet, and New Agent Program Qualifier.
• Additional languages spoken: Spanish.