Customer Service Representative - State Farm Agent Team Member
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About the role:
Trey White State Farm Insurance is seeking passionate, dedicated individuals to join our growing team in Lumberton, TX. Founded in 2010 by Trey White, a lifelong Southeast Texas resident who moved to Lumberton in 2008, our agency has become a trusted pillar in the community. Trey values the strong, lasting relationships we build with our customers and the privilege of guiding them through life’s unexpected challenges toward peace of mind.
Why work with us?
- Be part of a close-knit, family-like office culture
- Embrace old-fashioned customer service values—answer the phone with a smile!
- Thrive in an environment that encourages professional growth and teamwork
- Make a meaningful impact in the Lumberton and Hardin County communities
Role Description:
As a Customer Service Representative - State Farm Agent Team Member with Trey White - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities:
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation:
$50,000.00 - $75,000.00 per year
Apply now My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lumberton, TX and help customers with their insurance and financial services needs, including: - Auto insurance - Home insurance - Life insurance - Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. (if you already have a resume on Indeed) Or apply here. Make a difference in your community every day Gain confidence and grow your career Earn benefits and rewards that are second to none