Customer Service Representative - State Farm Agent Team Member
State Farm Agent · South Pasadena, CA · 40 mo ago
Customer ServiceFull-time
Position Overview
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Self-motivated
- Detail oriented
- Dedicated to customer service
- Ability to multi-task
- Property and Casualty license (must have currently)
- Life and Health license (must be able to obtain)
About the Role
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.
Benefits
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency