Jobs · Customer Service · Missouri

Customer Service Representative - State Farm Agent Team Member

State Farm Agent · St Joseph, MO · 18 mo ago
Customer ServiceFull-time

About the role

We are seeking an enthusiastic and driven individual to join our dynamic team as a State Farm agent. This position offers competitive compensation including licensing paid by the agency, a 401(k) plan, and a bonus based on performance.

Responsibilities

  • Answer customer inquiries and provide policy information.
  • Aid clients with policy changes and updates.
  • Build lasting customer relationships through consistent outreach and personalized service.
  • Explain insurance options clearly and supportively, recommending coverage that meets customer needs.
  • Show strong communication and interpersonal skills.
  • Show attention to detail and be able to multitask effectively.
  • Be driven by goals and energized by achieving measurable success.
  • Previous customer service experience is preferred but not required.

Qualifications

Requirements include a strong background in customer service, excellent communication skills, and the ability to handle multiple tasks simultaneously. A passion for helping others and a commitment to excellence are essential qualities for this role.

Skills

  • Strong communication and interpersonal skills.
  • Attention to detail.
  • Ability to multitask.
  • Drive for success and goal-oriented mindset.

Benefits

  • Competitive salary.
  • Flexible schedule.
  • Opportunity for advancement within the company.
  • Paid time off.
  • Training and development opportunities.

Schedule

Our agency operates on a flexible schedule to accommodate the needs of our customers and team members.

Benefits

  • Licensing paid by the agency.
  • 401(k) plan.
  • Bonus based on performance.

Pay

The salary for this position is competitive and will vary based on experience and qualifications.

Benefits

  • Paid time off.
  • Training and development opportunities.

About Our Agency

We are a growing agency dedicated to helping people manage risks, recover from unexpected events, and pursue their dreams. Founded in 2008, our team of 6 experienced agents is committed to excellence and personal achievement. We are looking for individuals who share our passion for making a difference and achieving success.

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