Customer Service Representative - State Farm Agent Team Member
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
About the role
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Stratford, CT. I have been a State Farm agent since 2007. I am a proud graduate of Villanova University and Sacred Heart University (MBA). Additional languages spoken: Spanish.
We look forward to speaking with you!
Pay
Competitive salary
Schedule
Flexible schedule
Benefits
- 401(k)
- Paid time off
Skills
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Qualifications
- Willingness to work hard and achieve results.
- Commitment to excellence and personal achievement.
- Ability to work independently and manage a team.