Jobs · Customer Service · Pennsylvania

Customer Service Representative - State Farm Agent Team Member

State Farm Agent · Willow Grove, PA · 13 mo ago
Customer Service$45k–$60k/yrFull-time
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About the role

I opened my agency in 2004, and since then we’ve built a team of six that values collaboration, consistency, and genuine care for our customers. Cultivating a positive work environment is important to us, which is why we offer half days leading up to holiday weekends, monthly team lunches at a restaurant of the team’s choosing, and a healthy balance between work and life. Our benefits include a 401k, health insurance, and the support needed to continue growing both personally and professionally.

Responsibilities

  • Answer customer inquiries and provide policy information.
  • Aid customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

Qualifications

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Benefits

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Pay

$45,000.00 - $60,000.00 per year

Schedule

Not specified

Skills

Not specified

Benefits

Not specified

Location

Warminster, PA

Company Description

We’re looking for someone who wants to grow with the agency—someone who is hardworking, coachable, upbeat, and ready to contribute to a supportive, long-term team. If you’re excited about joining a place where your effort truly matters, you’ll feel right at home here.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Andrew Vitella - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Compensation

$45,000.00 - $60,000.00 per year

Application

If you're interested, please submit your resume. We look forward to connecting with you!

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