Customer Service Representative - State Farm Agent Team Member
Responsibilities
- Answer customer inquiries and provide policy information.
- Affiliate with customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must be able to obtain applicable state insurance licenses.
About the Role
Mark Adkins built his agency on integrity, service, and growth, creating an environment where team members gain confidence, skills, and long-term career opportunity.
Benefits
- 401(k) matching
- Competitive salary
- Paid time off
- Training & development
- Bonus based on performance
- Opportunity for advancement
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in Cypress, TX.
Our office is open 8:00AM-5:00PM Monday-Friday.
I have been a State Farm agent since 1984.
We currently have 3 team members at our agency.
Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
Additional languages spoken: Spanish
Schedule
Our office is open 8:00AM-5:00PM Monday-Friday.
Pay
Competitive salary