Customer Service Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Insurance Agent located in Valhalla NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Marc Tedaldi, you will build and develop customer relationships to promote and service State Farm products including auto, home and life insurance. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, providing documents, claim submissions, payments and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Keep records of customer interactions, process customer accounts and file documents
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Fluency in both English and Spanish Required
• Property & Casualty license is preferred or must be able to obtain
• People Oriented
• Personable and Outgoing
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Proactive in problem solving
• Ability to work in a team environment
• Life & Health license is preferred, will eventually need to obtain

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off (vacation and personal/sick days)
• Training & development

Pay

$40,000.00 - $60,000.00 per year

Schedule

Not specified