Customer Service Representative - State Farm Agent Team Member
About the role
I opened my agency in 2000 after previously working as a broker, and over the years I’ve built a team culture that feels supportive, motivated, and family oriented. Our team of seven works hard, celebrates wins together, and takes pride in creating lasting relationships with the customers and community we serve. We’re very involved in the community and believe in creating an environment where team members can grow personally and professionally while feeling valued and supported. Our office offers a 401K, opportunities to earn annual trips and bonuses, and a positive team atmosphere where hard work is recognized.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Schedule
We are open Monday to Thursday 9:30 to 5:30, Friday 9:00 to 5:00, and Saturday.
Pay
$40,000.00 - $60,000.00 per year
Benefits
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Apply
We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
If you already have a resume on Indeed, apply there. Or apply here.
Gain confidence and grow your career. Earn benefits and rewards that are second to none.