Customer Service Representative - State Farm Agent Team Member

Responsibilities

• Answer phones & take payments
• Answer customer inquiries and provide policy information.
• Absorb customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Absorb agents in making contacts with prospects via text & phone
• Following up on forms/documents needed
• Contacting late pays from CRM

Requirements

• Must pass Property & Casualty test or have in place
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

About the role

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

Our office is located in Owensboro, KY. I have been a State Farm agent since 2008.

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