Customer Service Representative - State Farm Agent Team Member

About the role

We are a busy office seeking our next great team member. Our team is comprised of results-oriented individuals who are serious about their development.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Communicate and interact with customers effectively.
• Show attention to detail and be able to multitask.
• Previous customer service experience is preferred.

Requirements

• Self-driven and motivated individual.
• Desire to contribute to a team that values hard work and support.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to handle multiple tasks simultaneously.

Skills

• Customer service experience preferred.

Benefits

• Group life insurance.
• Paid time off and holidays.
• Simple IRA retirement plan.
• Licensing cost reimbursement.

Schedule

Flexible schedule.

Pay

Competitive salary.

Benefits

• Paid time off and holidays.
• Simple IRA retirement plan.
• Licensing cost reimbursement.

Training & Development

• Opportunity for advancement.
• Training and development opportunities.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Johns Creek, GA. I have been a State Farm agent since 2004. I am a proud graduate of the University of Missouri. Our agency has received awards including: Ambassador Travel and Legion of Honor.