Customer Service Representative - State Farm Agent Team Member

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About the role

ABOUT OUR AGENCY: With 38 years of experience and a second-generation State Farm legacy, our agency is proud to be a well-established presence in the community. We have a team of five and work in a modern, professional office that still feels like family. Our culture is close-knit, and even our mascot, Molly (our 11-year-old pup) brings joy to the team and clients alike. If you’re looking for a place where you can feel at home while growing your career in a supportive, professional environment, this could be the right fit for you.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with John Grana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

- Answer customer inquiries and provide policy information. - Assist customers with policy changes and updates. - Process insurance claims and follow up with customers. - Maintain accurate records of customer interactions.

Qualifications

- Communication and interpersonal skills. - Detail-oriented and able to multitask. - Previous customer service experience preferred.

Benefits

Benefits: - Simple IRA - Licensing paid by agency - Bonus based on performance - Competitive salary - Flexible schedule - Health insurance - Opportunity for advancement - Paid time off - Training & development Ready to Launch Your Career?

Compensation

Compensation: $50,000.00 - $65,000.00 per year Gain confidence and grow your career

Apply Here

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