Customer Service Representative - State Farm Agent Team Member
About the role
I opened my agency in July 2001 after spending 10 years as a State Farm Auto Claims Manager, bringing strong technical experience and a people-first leadership style into agency ownership. Today, our team includes six members, many of whom have been with the office for 20+ years, creating a stable, experienced, and supportive environment.
I’m a graduate of the University of Georgia, married with two daughters, and actively involved in the community through multiple boards, including the Fort Gordon Alliance Community Board. Our office is located just three miles from Fort Gordon, and we proudly operate as a military-supportive agency with many team members who share that background.
Qualifications
- Communication and interpersonal skills
- Detail-oriented and able to multitask
- Previous customer service experience preferred
Benefits
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Role Description
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
- Answer customer inquiries and provide policy information
- Aid customers with policy changes and updates
- Process insurance claims and follow up with customers
- Maintain accurate records of customer interactions
Compensation
$35,000.00 - $40,000.00 per year
Make a difference in your community every dayGain confidence and grow your career
Earn benefits and rewards that are second to none