Customer Service Representative - State Farm Agent Team Member

About the role

I opened my original agency in 2013 and expanded with a second office in 2022. Today, I lead a team of seven full-time and one part-time team member. Before becoming an agent, I was working in a restaurant in New Orleans, but I always knew I wanted to run my own business. Once I started working for another agent, I realized this career was the perfect fit.

Qualifications

• Communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Affiliate customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Compensation

$40,000.00 - $60,000.00 per year