Customer Service Representative - State Farm Agent Team Member
About the role
I opened my agency in 2009 and currently lead a team of 10 across two agencies. I entered the insurance industry after undergrad and have spent my career building a business centered around relationships, growth, and creating opportunities for others.
I attended Bridgewater College, where I played football. I’m a proud husband, brother, and father of two daughters, and my wife is also part of the team. Outside of work, I enjoy boating, traveling, spending time on or near the water, and following football. We’re a big sports family (split between Las Vegas Raiders and Denver Broncos fans), so things can get competitive at home sometimes.
Our agency offers a comprehensive benefits package including 401(k), health and dental benefits, profit sharing, PTO, flexible hours, valuable industry experience, and strong opportunities for advancement and long-term growth within the agency.
Our culture is one of the things we’re most proud of. We’ve built a close-knit, family-oriented team environment where people support each other, work hard together, and genuinely enjoy coming to work. If you’re looking for a place where you can grow professionally while being part of a supportive and welcoming team, this could be a great fit for you.
Responsibilities
Generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Skills
- Customer service skills.
- Attention to detail.
- Ability to multitask.
Benefits
- Health insurance.
- 401(k).
- Paid time off.
- Training & development.
- Flexible schedule.
- Opportunity for advancement.
- Competitive salary.
Pay
$45,000.00 - $55,000.00 per year
Schedule
Flexible schedule