Customer Service Representative - State Farm Agent Team Member
About the role
Generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
- Competitive salary range: $40,000.00 - $46,000.00 per year.
- Training & development.
- Paid time off that increases with tenure.
- Team outings, Lunch 'N Learn sessions, milestone celebrations, and birthday or work anniversary recognition.
About our agency
With more than 50 years of combined State Farm experience, our office is proud to bring a wealth of knowledge and genuine care to every client we serve. We see ourselves as true Risk Advisors — taking the time to educate our clients, identify coverage gaps, and provide personalized solutions so they can make confident decisions for themselves and their families. Building strong relationships is at the heart of everything we do, because we believe trust and connection make all the difference.
We're Hiring!
We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
Apply now
Gain confidence and grow your career. Earn benefits and rewards that are second to none.