Customer Service Representative - State Farm Agent Team Member

Position Overview

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Able to work in a team environment
• Able to multi-task
• Able to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

Qualifications

• Hourly pay plus commission/bonus
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Benefits

• Gain confidence and grow your career
• Earn benefits and rewards that are second to none

Schedule

We are open from 9:00am to 5:00pm.

About the Role

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Madeira and I have been a State Farm agent since 2011. We have 24 years of combined insurance experience in our office.