Customer Service Representative - State Farm Agent Team Member

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Out-bound call to make insurance sales and grow the business.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• A self-starter
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Competitive salary plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health insurance stipend
• 401K matching
• Valuable career-building experience

Compensation

$37,000.00 - $70,000.00 per year