Customer Service Representative - State Farm Agent Team Member
About the role
We are a busy office seeking a dynamic individual to join our team. This position offers opportunities for advancement and competitive compensation.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Qualifications
- Experience in a similar role is a plus.
- Strong organizational and problem-solving skills.
- Ability to work independently and as part of a team.
Skills
- Excellent communication skills.
- Attention to detail.
- Customer service orientation.
Benefits
- Health insurance.
- Paid time off.
- Training & development.
- Bonus based on performance.
Pay
Competitive salary.
Schedule
Flexible schedule.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our office is located at 589 Blanding Blvd, Orange Park, Florida 32073. I have been a State Farm agent since 1997 and am a proud graduate of Florida State University. Our agency has received numerous awards, including Chairman's Circle, Ambassador Travel, Legion of Honor, National Quality Award, Silver Scroll, and New Agent Program Qualifier.
If you want a career, not just a job, and are willing to learn and contribute to a fun, energetic environment, we encourage you to apply. If you already have a resume on Indeed, we would love to hear from you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.