Customer Service Representative - State Farm Agent Team Member
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
- Health insurance.
- Paid by Agency.
- Opportunity for advancement.
- Paid time off.
- Training & development.
- 401(k).
- Bonus based on performance.
- Competitive salary.
- Flexible schedule.
Compensation
Compensación: $40,000.00 - $70,000.00 per year
About the role
We are a busy insurance and financial services office looking for a customer-focused and empathetic team member to join our dynamic team. We offer internal growth opportunities for especially driven and sales-minded candidates.
Schedule
The office is open 8:30-5:00 Monday-Friday.
Role Description
As a Customer Service Representative - State Farm Agent Team Member with Mansour Hasan - State Farm Agent, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit for this role.
Requirements
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it!
Skills
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.