Customer Service Representative - State Farm Agent Team Member
About the role
I’ve had a fulfilling 19-year career as a State Farm Agent and am always excited to welcome team members who are passionate about this industry—especially those aspiring to become agents themselves. Our agency is proud to be recognized for its excellence, and we foster a professional yet fun environment centered on continued growth and learning.
Benefits
- Holiday pay
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Westbury, NY.
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with James Piscitelli - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
COMPENSATION
$16.00 - $30.00 per hour