Customer Service Representative - State Farm Agent Team Member

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented.
• Detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Able to work in a team environment.

Pay

$40,000.00 - $50,000.00 per year

Schedule

Paid time off (vacation and personal/sick days), Flexible hours.

Benefits

Simple IRA, 401K.

Skills

Customer-focused, needs-based review process, education, lead development, appointment scheduling, product marketing, communication, problem-solving, computer functions, teamwork.

Benefits

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.