Customer Service Representative - State Farm Agent Team Member

About the role

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Qualifications

• I have been a State Farm agent since 2013.
• I am a proud graduate of Wittenberg University.
• We have 20 years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, and New Agent Program Qualifier

Benefits

• Health insurance stipend
• Simple IRA
• L license reimbursement
• Bonus based on performance
• Paid time off
• Training & development

Pay

Competitive salary

Schedule

Flexible schedule

Skills

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• Opportunity for advancement

Company Information

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.