Customer Service Representative - State Farm Agent Team Member
State Farm Agent · Latham, NY · 25 mo ago
Customer Service$20–$24/hrFull-time
About the role
Are you looking for an opportunity in a professional office with supportive co-workers?
Responsibilities
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Qualifications
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
Benefits
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
- Simplified Retirement Plan
- Holiday parties and celebratory lunches!
Pay
$20.00 - $24.00 per hour
Schedule
Compensation details provided above.
We're Hiring!
If you want to work in an environment that is fun, challenging, and rewarding, then Maryann Fazzone - State Farm Agent may be the right fit for you!
About Our Agency
I have been a State Farm agent since 1986. I am a generation State Farm agent. Our agency has received awards including: Crystal Excellence Award
Contact Information
We look forward to speaking with you!