Jobs · Customer Service · New York

Customer Service Representative - State Farm Agent Team Member

State Farm Agent · Latham, NY · 25 mo ago
Customer Service$20–$24/hrFull-time

About the role

Are you looking for an opportunity in a professional office with supportive co-workers?

Responsibilities

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

Benefits

  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
  • Simplified Retirement Plan
  • Holiday parties and celebratory lunches!

Pay

$20.00 - $24.00 per hour

Schedule

Compensation details provided above.

We're Hiring!

If you want to work in an environment that is fun, challenging, and rewarding, then Maryann Fazzone - State Farm Agent may be the right fit for you!

About Our Agency

I have been a State Farm agent since 1986. I am a generation State Farm agent. Our agency has received awards including: Crystal Excellence Award

Contact Information

We look forward to speaking with you!

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