Customer Service Representative - State Farm Agent Team Member
State Farm Agent · Overland Park, KS · 14 mo ago
Customer ServiceFull-time
About the role
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Our office is located in Leawood, KS.
Our office is open 8:00-5:00.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Qualifications
Competitive salary.
Flexible schedule.
Opportunity for advancement.
Paid time off.
Training & development.
Benefits
License reimbursement.
Bonus based on performance.