Customer Service Representative - State Farm Agent Team Member
State Farm Agent · Newport News, VA · 7 mo ago
Customer ServiceFull-time
About the role
We are a busy office seeking our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communicate and interact effectively with customers.
- Show attention to detail and ability to multitask.
- Previous customer service experience preferred.
Requirements
- Expertise or a hunger to learn.
- Thrives in a collaborative environment.
Qualifications
- Self-motivated.
- Entrepreneurial spirit.
- Desire to win and achieve results.
Skills
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
Benefits
- Paid time off.
- Annual bonuses.
- Hiring bonus once licensing is completed.
- Simple IRA to support growth and well-being.
Pay
Competitive salary.
Schedule
Not specified.
Benefits
- Group Health.
- Bonus based on performance.
Skills
- Simple IRA.
- Licensing paid by agency.
Benefits
- Opportunity for advancement.
Pay
Varies.
Schedule
TBD.
Benefits
- Paid time off.
- Training & development.
Company Information
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Retirement Planning.
- Our office is located in Newport News, VA.
- We have 43 years of combined insurance experience in our office.
- We have received awards including: Ambassador Travel, Legion of Honor, and Silver Scroll.
Contact
If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.