Customer Service Representative - State Farm Agent Team Member
About the role
Our agency offers a competitive salary, flexible schedule, opportunity for advancement, and paid time off. We also provide training and development opportunities.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communicate effectively and interact with customers.
- Show attention to detail and ability to multitask.
- Previous customer service experience is preferred.
Requirements
We are looking for someone who is coachable, disciplined, competitive, and eager to contribute to a high-performing team. A strong work ethic and commitment to excellence are essential.
Qualifications
Our ideal candidate should have communication and interpersonal skills, be detail-oriented, and have a desire to work in a supportive and energetic environment.
Skills
- Communication and interpersonal skills.
- Detail-oriented and multitasking abilities.
- Previous customer service experience (preferred).
Benefits
- Paid time off.
- Additional bonus opportunities.
- Licensing reimbursement.
- Strong focus on maintaining work-life balance.
- Paid time off.
- Additional bonus opportunities.
- Licensing reimbursement.
- Strong focus on maintaining work-life balance.
Pay
Competitive salary.
Schedule
Flexible schedule.
Benefits
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our office is located in Sherman, Texas, and we have 83 years of combined insurance experience.