Customer Service Representative - State Farm Agent Team Member

About the role

Ready to learn first-hand what it takes to be an entrepreneur? Our team works hard to reach our goals together as a team and have fun while we are doing it!

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Requirements

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Qualifications

• Competitive Salary
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Benefits

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in North Little Rock, Ar.

Schedule

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Pay

Competitive Salary

Skills

• Self-motivated
• Entrepreneurial spirit
• Willingness to work hard and achieve results

Benefits

• Fun and challenging work environment
• Opportunity to make an impact and see immediate success

Benefits

• Independent contractor status
• Ability to hire your own employees
• No employee benefits provided by State Farm

Application

Apply now and let us put you on the path to success.