Customer Service Representative - State Farm Agent Team Member
About the role
As a Customer Service Representative - State Farm Agent Team Member with Sean Brumelle - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Qualifications
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits
- Licensed reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About the agency
Sean brings over 20 years of experience in the insurance industry and has proudly served as a State Farm Agent and business owner for more than 15 years. Supported by a dedicated team of nine, Sean’s agency is committed to delivering exceptional service and fostering a positive workplace environment.
My team's mission
We are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We assist customers with auto insurance, home insurance, life insurance, and retirement planning. State Farm agents are independent contractors who hire their own employees. Agents are responsible for and make all employment decisions regarding their employees.
Compensation
$20.00 - $25.00 per hour