Customer Service Representative - State Farm Agent Team Member
About the role
We are seeking a dynamic and motivated individual to join our team as a State Farm Agent. This position offers competitive compensation, flexible scheduling, and opportunities for advancement.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communicate effectively and handle multiple tasks simultaneously.
- Preferred previous customer service experience and bilingual Spanish skills.
Requirements
Must have strong communication and interpersonal skills, attention to detail, and the ability to work independently.
Qualifications
- Bachelor's degree in a related field (optional).
- 2+ years of relevant experience preferred.
Skills
- Customer service skills.
- Detail-oriented.
- Ability to multitask.
- Spanish language proficiency (preferred).
Benefits
- License reimbursement.
- 401(k) plan.
- Performance-based bonus.
- Competitive salary.
- Flexible schedule.
- Health insurance.
- Opportunity for advancement.
- Paid time off.
- Training and development opportunities.
Pay
Salary is competitive and commensurate with experience.
Schedule
The schedule is flexible to accommodate your needs and the demands of the job.
Benefits
- Health insurance.
- Paid time off.
- Training and development opportunities.
About Our Agency
We are a growing agency dedicated to helping people manage risks, recover from unexpected events, and achieve their dreams through insurance and financial services. Our services include Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our team is passionate about achieving results and fostering a positive work environment.