Customer Service Representative - State Farm Agent Team Member

About the role

Our agency offers health benefits and reimbursement for licensing costs, along with a supportive environment that includes free snacks, drinks, and coffee, weekly team lunches, occasional breakfasts, flexible time off, team-building meetings, and strong coaching with regular one-on-one support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Qualifications

• Driven and ambitious.
• Positive attitude and ability to work in a team environment.
• Experience in insurance and financial services preferred.
• Located in Purvis.
• Open 8am-5pm.

Benefits

• Health insurance.
• Paid time off.
• Training & development.

Schedule

Our office is open 8am-5pm.

Pay

Commensurate with experience.