Customer Service Representative - State Farm Agent Team Member

About the role

Our agency offers a competitive salary, great perks including a 401(k), team lunches, and a four-day work week when goals are met. We value work-life balance, celebrate our wins, and have fun while doing it.

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Qualifications

• Relationship-driven, customer-focused, and eager to be part of a winning culture.
• Teamwork, integrity, and relationships are key values.

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance

Schedule

We operate a flexible schedule, with our office open from 8:30 AM to 5:00 PM Monday through Friday.

Pay

Competitive salary, with the exact amount varying based on experience and qualifications.