Customer Service Representative - State Farm Agent Team Member
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Todd Durflinger - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Benefits
- Licensed Reimbursement
- Hourly Plus Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
COMPENSATION
$45,000.00 - $65,000.00 per year
My team's mission
We are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We serve customers with various insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
STATE FARM INFORMATION
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.