Customer Service Representative - State Farm Agent Team Member

Responsibilities

- Establish customer relationships and follow up with customers as needed. - Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. - Use a customer-focused, needs-based review process to educate customers about insurance options. - Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

- Dedicated to customer service - Able to effectively relate to a customer, answer their questions, and anticipate their needs. - Excellent communication skills to assist customers and coordinate with other agency team members - Proactive in problem-solving

Benefits

- Salary + Bonus - Growth potential/Opportunity for advancement within my office - Paid time off (vacation and personal/sick days) - Valuable career-building experience

Compensation

$35,000.00 - $40,000.00 per year

About the Role

- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. - Our office is located in Wylie, TX. - I am a proud graduate of Georgia Tech University. - Our agency has received awards including: Chairman's Circle and Ambassador Travel