Customer Service Representative - State Farm Agent Team Member
About the role
This position offers a competitive salary, flexible schedule, and opportunities for advancement. It also includes a bonus based on performance and license reimbursement.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We assist customers with various insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located at NE Corner of Tramway and Montgomery, open from 8:30 to 4:30 M-F. Established in 1991, we are an award-winning agency with a team of 6 dedicated professionals and a strong commitment to excellence.
If you are driven and ambitious, we encourage you to apply. As an independent contractor, you will be responsible for hiring your own employees and making all employment decisions.