Customer Service Representative - State Farm Agent Team Member
About the role
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Able to work in a team environment
- Bilingual Spanish preferred.
Qualifications
With 33 years of experience as a State Farm agent, I’ve built an office culture centered around teamwork and a true work-family environment. We don’t just offer jobs—we provide careers with growth, training, and mentorship to help our team members succeed.
Skills
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Able to work in a team environment
- Bilingual Spanish preferred.
Benefits
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Pay
Not specified
Schedule
Not specified
Benefits
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Benefits
- Bilingual Spanish preferred.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, College Planning, and Health Insurance.
Our office is located in Western Lake Worth, Florida .
I have been a State Farm agent since 1992.
I am a second generation State Farm agent.
Application
If you want a career, not a job, then we encourage you to apply.
State Farm agents
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.