Customer Service Representative - State Farm Agent Team Member
About the role
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Help customers grow with the products available thru State Farm.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred but not necessary.
Qualifications
- Opportunity for advancement.
- Competitive salary.
- Paid time off.
- Training & development.
- Bonus based on performance.
- Flexible schedule.
- Free uniforms.
Benefits
- Retirement benefits after Licensed.
- Bonus for health benefits (once licensed).
- Bonus for licensing (after licensed).
Skills
- Attention to detail.
- Customer service skills.
- Desire to help people.
Benefits
- Opportunity for advancement.
- Opportunity to grow in all lines of insurance.
- Possibility of branching into your own agency.
Pay
Competitive salary.
Schedule
Open 8:30 - 5 (Mon-Fri) with 24 hour live-person service.
Free uniforms
Free uniforms provided.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in Finneytown - Cincinnati, Ohio.
Our office is open 8:30 - 5 (Mon-Fri) with 24 hour live-person service.
I am a second generation State Farm agent.