Customer Service Representative - State Farm Agent Team Member
State Farm Agent · Geneva, IL · 39 mo ago
Customer Service$40k–$50k/yrFull-time
About the role
Generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Resolve customer inquiries, coordinate with other agency team members, and anticipate the needs of the community members you support.
Responsibilities
- Answer customer inquiries and provide policy information.
- Afford customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Benefits
- Licence reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Skills
- Customer service skills
Pay
$40,000.00 - $50,000.00 per year
Schedule
Flexible schedule
Benefits
- Licence reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development