Customer Service Representative - State Farm Agent Team Member

About the role

We are seeking a dynamic and experienced individual to join our team as a Sales Representative. This position offers the opportunity for advancement and competitive compensation.

Responsibilities

• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Self-motivated.
• Ability to make presentations to potential customers.
• Achieve mutually agreed upon marketing goals.
• Experience in marketing.
• Bilingual - Spanish preferred.
• Property and Casualty license (must have prior to starting).
• Life license (must be able to obtain).

Qualifications

Valuable experience, growth potential, and opportunity for advancement within our agency.

Skills

• Excellent communication skills.
• Enthusiasm for the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Self-motivation.
• Ability to make presentations to potential customers.
• Experience in marketing.
• Bilingual - Spanish preferred.
• Property and Casualty license (must have prior to starting).
• Life license (must be able to obtain).

Benefits

• Salary plus commission/bonus.
• Health benefits.
• Paid time off (vacation and personal/sick days).
• Profit sharing.

Pay

Salary plus commission/bonus.

Schedule

Flexible schedule to accommodate your needs.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance. Our office is located in Delran, NJ.

If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team.

For more information, please visit our website or contact us directly.