Customer Service Representative - State Farm Agent Team Member
Responsibilities
- Answer customer inquiries and provide policy information.
- Aid clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Requirements
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Skills
- Self-motivated.
- Entrepreneurial spirit.
- Willingness to learn.
Benefits
- Hourly Plus Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
About the Role
We are a busy office dedicated to making a difference in the lives of others and improving the community. Our team works hard to achieve our goals together, enjoying the process along the way. We seek individuals committed to excellence and personal achievement who can thrive in a fun, energetic, and supportive environment.
About Our Agency
Our mission: To help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
- We assist customers with various insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Newnan, GA.
- We are open from 8:00am to 6:00pm.
Background: Before becoming a State Farm Agent, I was a State Farm Agent Team Member. I am a second-generation State Farm agent and part of a team of 5 members with 30 years of combined insurance experience.
If you are interested in a career where you can grow and succeed, we encourage you to apply. As a State Farm Agent, you will be an independent contractor responsible for hiring your own employees. Your employees are not State Farm employees but rather independent contractors.