Customer Service Representative - State Farm Agent Team Member

About the role

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it!

Responsibilities

• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Qualifications

• Competitive salary.
• Opportunity for advancement.
• Paid time off.
• Training & development.

Benefits

• 401(k) matching.
• Bonus based on performance.
• Flexible schedule.

Schedule

The office is open 9:00 am - 5:00 pm.

Pay

Competitive salary.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Brentwood.
• We currently have 4 team members at our agency.
• We have received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet.
• Additional languages spoken: Spanish.